Refund policy

Return & Refund Policy – Ulvexo

Customer satisfaction is important to us.

Return Period

Customers may request a return within 14 days of receiving their order.

Return Conditions

To be eligible for a return:

• The item must be unused and in original condition.
• The item must be returned in its original packaging.
• Proof of purchase may be required.
• The item must be suitable for resale.

Return Process

Please contact our customer support team before returning any item. Return instructions will be provided after your request is reviewed.

Refund Processing

Once the returned item has been received and inspected, approved refunds will be processed within 7 business days to the original payment method.

Non-Returnable Items

The following items may not be eligible for return:

• Personalized or custom-made products
• Clearance or final-sale items
• Certain hygiene and personal-care products

Contact Information

Store Name: Ulvexo
Address: 56 Strand, London WC2N 5LR, UK
Phone: +44 2079252459